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Sewer Department
Billing Questions.
1.
Residential sewer bill.
Residential customers are charged based on the average monthly
water usage during the months of January, February and March.
If a person moves to the City during any other time of the year,
the user shall be charged based on the actual water used for the
first three months of service. After the first three
months, the user will be charged according to the average of the
first three months for the remainder of the billing year.
A new resident may submit documents from their previous water
company showing accurate water meter readings for the months of
October through March of the most current year. After
review the user may be charged according to the six month
average for the remainder of the billing year. This is
helpful if a person is watering a new lawn or filling a swimming
pool. The monthly sewer bill for a residential user will
be mailed to the owner of the property.
2.
Multi-family units and mobile/manufactured home parks.
The monthly sewer bill will be mailed to the owner of the
property based on actual usage.
3.
Commercial Users. There are two
types of commercial users:
- Class A - all commercial users that
use on average less than 6,000 gallons of water per month
during the immediate proceeding January, February and
March. The monthly sewer bill for Class A users will be
mailed to the tenant.
- Class B Commercial Users - all
commercial users that use on average more than 6,000 gallons
of water per month, during the immediate proceeding January,
February and March. The monthly sewer bill for Class B
users will be mailed to the tenant.
4.
When bill is due. All sewer payments are due
at City Hall by the 15th day of each month. A $5 charge
will be added to such bill for each month thereafter that
payment is not made. If payment is not received by the
15th day of the month, a delinquent notice will be mailed to the
owner of the property and the tenant notifying them that the
property will be physically disconnected from the sewer system
if payment in full is not received by 10 a.m. on the sixteenth
day of the following month. A reconnect charge of $50 will
apply.
5.
After hours sewer emergency. If
you experience a sewer emergency after 5 p.m. on a weekday, on a
holiday or a Saturday or Sunday, you can call 1-877-580-7136 for
service.
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